制定计划以利用整个组织的内部服务和支持功能。描绘参数和标准的框架，以选择性地过滤服务领域，以包含在组织的公共资源中。安排组织的职能领域，以提高内部服务交付的规模效率。 Charting a plan to leverage internal services and support functions throughout the organization. Delineate a framework of parameters and criteria to selectively filter service areas for inclusion among the organization�s common resources. Arrange the organization�s functional areas to create efficiencies of scale in the delivery of internal services.