识别和实施维护 EQMS 的流程、控制和指标。定义 EQMS 在故障模式和影响分析、投诉处理和高级产品质量计划中的作用。建立 EQMS 在评估质量成本、整体设备效率、准时和完整发货、合规产品百分比和新产品推出等指标中的作用。 Recognizing and implementing the processes, controls, and metrics for maintenance of EQMS. Define the role of EQMS in failure mode and effects analysis, complaint handling, and advanced product quality planning. Establish the role of EQMS in evaluating metrics such as cost of quality, overall equipment effectiveness, on-time and complete shipments, percentage of products in compliance, and new product introductions.