13.6.2.3 进行内部流程和外部竞争性对标 ()
对内部流程和外部竞争对手进行基准测试。 Benchmarking internal processes and against external competitors.
名称（英文）Conduct internal process and external competitive benchmarking
指标可用N
PCF ID11085
级别 ID13.6.2.3