确定新技术以修改解决方案产品组合。确定最近开发的可用于开发或改进组织产品/服务组合的技术进步。招募高级管理人员以及负责产品/服务的设计、加工和交付的人员。让组织的研究部门执行该过程。 Determining new technologies to revise the portfolio of solution offerings. Identify recently developed technological advances that can be leveraged in the development or advancement of the organization's product/service portfolio. Enlist senior management in conjunction with personnel responsible for the design, processing, and delivery of products/services. Have the organization's research division(s) carry out the process.