了解和细化 RFP（征求建议书）或 RFI（征求信息）中提供的客户要求。 （对于军事合同和向铁路和主要燃料用户供应燃料，有一个投标过程。这些实体要求炼油厂投标，以便在给定地点供应燃料。）。在编写响应时，他们必须考虑要求是否与组织的战略或战术计划相匹配，以及他们是否能够根据对其他竞争组织的产品的了解提交具有竞争力的投标/建议书.下一步将是定义提议的解决方案的定价和日程安排，并确定该提议如果被接受，是否对公司有利。然后提交投标，并收到投标是否成功的通知。 Understanding and refining the customer requirements as provided in a RFP (Request for Proposal) or RFI (Request for Information). (For military contracts and supplying fuels to railroads and major fuel users, there is a bidding process. These entities ask for bids from the refiners to supply fuel at a given location.). When compiling the response, they must take into consideration whether the requirements are a match with the strategic or tactical plans of the organization and whether they are able to submit a bid/proposal that is competitive based on an understanding of the offerings of other competing organizations. The next step will be to define the pricing and scheduling of the proposed solution and determine whether the proposal will be profitable for the company if accepted. The bid is then submitted and a notification of whether or not it was successful is received.