通过战略布局和基础设施创建一个最能满足组织和客户需求的工作场所。
Creating a workplace that best serves the needs of the organization and customer through strategic layout and infrastructure.
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| 名称（英文） | Define service delivery workplace layout and infrastructure |
| PCF ID | 20039 |
| 指标可用 | N |
| 级别 ID | 5.1.2.7 |