制定向客户提供服务的规章制度。建立一个系统来管理服务交付的绩效、交付和方向。与客户互动以获得满意度反馈。将目标、政策、流程以及工作场所布局和基础设施定义为服务交付战略的一部分。 Creating rules and regulations for service delivery to the customer. Establish a system to manage performance, delivery, and direction of service delivery. Engage with the customer for satisfaction feedback. Define goals, policies, processes, and workplace layout and infrastructure as a part of the service delivery strategy.