5.2.2.1 定义和管理技能分类 ()
分析执行要交付的服务所需的技能。对这些技能要求进行分类和组织。 Analyzing the skills needed to perform services to be delivered. Classify and organize these skills requirements.
PCF ID20051
名称（英文）Define and manage skills taxonomy
指标可用N
级别 ID5.2.2.1