5.3.2.1 分析环境和客户需要 ()
了解顾客的需求并提供必要的资源以满足组织范围内的这些需求。 Understanding the needs of the customer and providing the necessary resources to meet those requirements within the scope of the organization.
PCF ID20070
指标可用N
名称（英文）Analyze environment and customer needs
级别 ID5.3.2.1