评估和理解 IT 职能在实施知识管理过程中的要求和效用。获取、分发和存档/删除信息。为组织的整体业务战略执行 IT 解决方案。将 IT 战略与整体业务战略相关联。 Assessing and understanding the requirements, as well as the utility, of the IT function in implementing the knowledge management process. Acquire, distribute, and archive/delete information. Executing IT solutions for the overall business strategy of the organization. Correlate the IT strategy with the overall business strategy.