制定战略并执行 IT 解决方案和服务的变更。创建部署更改的计划。与利益相关者就变更进行沟通。管理和实施变更。培训将受这些变化影响的资源。安装更改并验证其效果。 Strategizing and executing changes in IT solutions and services. Create a plan for deploying the changes. Communicate with stakeholders about the changes. Administer and implement the changes. Train the resources who will be affected by these changes. Install changes and verify their effect.