组织执行的活动，这些活动对组织的成功运营至关重要，即使跨业务职能。 PCF 中定义的能力包括业务流程管理；投资组合、计划和项目管理；质量管理;更换管理层;基准测试；环境健康和安全管理；和知识管理。 Performing activities by an organization that are fundamental to the successful operation of the organization, even across functions in a business. Capabilities defined in the PCF include business process management; portfolio, program, and project management; quality management; change management; benchmarking; environmental health and safety management; and knowledge management.