衡量执行某些过程或动作周期需要多长时间。选择客户响应时间、开票、订单到现金等的度量(基于度量采取的行动通常作为流程组管理变更 [11074] 或其他功能特定类别中的活动存在。例如,如果度量表明开票周期太长或不一致,由此产生的操作将在流程发票客户 [10742] 中发生。)
Measuring how long it takes to perform certain processes or cycles of action. Select measures of customer response time, invoicing, order to cash, etc. (Actions taken based on the measurement typically exist as activities within process group Manage change [11074] or within the other function specific categories. For example, if measures indicate that the invoicing cycle is taking too long or is inconsistent, the resulting actions would take place within process Invoice the customer [10742].)
|
|
PCF ID | 11079 |
名称(英文) | Measure cycle time |
指标可用 | N |
级别 ID | 13.6.1.5 |