通过多个渠道接收客户的信息请求。接收客户对产品/服务的各种要求和询问。通过电子邮件、电话、在线表格、短信、社交媒体和亲自接受这些查询。提供专用设备、系统和人员。 Receiving requests for information from customers over multiple channels. Receive various requests and inquiries from customers regarding products/services. Accept these inquiries through channels such as email, telephone, online forms, text messages, social media, and in person. Supply dedicated equipment, systems, and personnel.