识别需要增强才能执行工作的技能、知识和属性。制定适当的培训计划。这些计划可以是基于计算机的、课堂培训或在职培训等。 Identifying skills, knowledge, and attributes that need enhancement in order to perform a job. Develop the appropriate training programs. These programs can be computer-based, classroom, or on-the-job training, etc.