征求和处理员工的建议，对员工进行研究。管理和分析帮助组织挖掘员工想法以改进组织流程和/或产品的计划。使用调查、焦点小组和其他数据收集方法来了解组织成员的态度、意见和感受。 Procuring and handling suggestions from employees, and performing research on employees. Manage and analyze the programs that help the organization to tap into employee ideas for improving the organization's processes and/or products. Use surveys, focus groups, and other data-gathering methods to find out the attitudes, opinions, and feelings of members of an organization.