管理 IT 人员向其内部或外部客户提供并由他们自己使用的所有流程和服务。提供 IT 服务和解决方案。执行 IT 运营支持服务。
Managing all processes and services that are provisioned by an IT staff to their internal or external clients and used by themselves. Deliver IT services and solutions. Perform IT operations support services.
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| 名称（英文） | Manage IT infrastructure operations |
| 指标可用 | N |
| PCF ID | 10598 |
| 级别 ID | 8.7.4 |