认识到阻碍组织进步的环境或障碍。确定谁和什么是抵制变革的资源。识别集成失败、竞争力量的威胁和复杂性失败。 Recognizing the circumstances or obstacles that keep the organization from progressing. Identify who and what are the resources resisting change. Identify integration failures, threats by competitive forces, and complexity failures.