识别人员对变革的采用、实施和成功表现出非凡的兴趣。让每个部门或团队的冠军参与。定义变革倡导者的角色和职责。确定选择变革支持者的标准。为冠军提供培训课程。奖励和表彰冠军。 Identifying people exhibit an extraordinary interest in the adoption, implementation, and success of the change. Engage champions in each division or team. Define the roles and responsibilities for the change champions. Determine criteria for selecting change champions. Provide training sessions to champions. Reward and recognize champions.