对保修索赔进行调查和分析。这涉及保修问题的通知和定义，包括安排现场服务代理进行进一步调查；缺陷部件的请求和接收；和诊断/根本原因分析。这以收到结果和纠正措施建议而告终。 Executing investigational and analysis of warranty claims. This involves notification and definition of a warranty issue, includes the scheduling of a field service agent to perform further investigation; the request and receipt of defective parts; and diagnosis/root cause analysis. This concludes with the receipt of the result and recommendation for corrective action.