检查市场以确定客户所需的解决方案。评估相关市场以确定客户需要或想要的产品/服务。进行定量和定性分析以捕获和调查产品/服务。采用能够更深入地了解客户的创造性技术，并设计相关的解决方案。 Examining the market to identify customer required solutions. Assess the relevant market(s) to determine the products/services that are needed or wanted by customers. Carry out quantitative and qualitative analyses to capture and investigate products/services. Employ creative techniques that allow for a closer appreciation of the customer, and design relevant solutions.