记录和分析客户满意度。通过数据识别客户满意度模式。根据客户满意度模式启动新策略以提高客户满意度。
Recording and analyzing customer satisfaction levels. Identify customer satisfaction patterns through the data. Initiate new strategies to improve customer satisfaction levels base on the customer satisfaction patterns.
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PCF ID | 10581 |
名称(英文) | Manage IT customer satisfaction |
指标可用 | Y |
级别 ID | 8.2.4 |