交付传统上定义为“人力资源”的流程。流程组包括与制定和维护劳动力战略、招聘员工、开发和咨询员工、管理员工关系、奖励和留住员工、重新部署和退休员工、管理员工信息和管理员工沟通相关的流程组。 Delivering processes traditionally defined as "human resources." Process groups include those related to developing and maintaining workforce strategy, recruiting employees, developing and counseling employees, managing employee relations, rewarding and retaining employees, redeploying and retiring employees, managing employee information, and managing employee communications.